Responsible Gambling at Betfair

At Betfair, we are committed to providing a safe and enjoyable betting environment for all our customers. Gambling should always remain a form of entertainment, never a way to make money or solve financial problems. We encourage all our users to gamble responsibly and stay in control of their activity.

Our Commitment to You

Betfair takes responsible gambling seriously and provides a range of tools and resources to help you manage your betting activity. We operate under strict regulatory standards and work to prevent gambling-related harm at every level.

Tools to Help You Stay in Control

We offer several features designed to help you manage your gambling:

  • Deposit limits – set daily, weekly or monthly caps on how much you can deposit
  • Loss limits – control the maximum amount you can lose over a set period
  • Time-out periods – take a short break from gambling for 24 hours, 48 hours, 7 days or 30 days
  • Self-exclusion – exclude yourself from all Betfair products for a minimum period
  • Reality checks – receive notifications reminding you how long you have been logged in
  • Account history – review your full transaction and betting history at any time

Signs That Gambling May Be a Problem

It is important to recognise when gambling stops being fun. Consider the following warning signs:

  • Spending more money or time on gambling than you can afford
  • Chasing losses or borrowing money to gamble
  • Feeling anxious, stressed or irritable when trying to cut down
  • Neglecting work, relationships or daily responsibilities
  • Lying to others about how much you gamble
  • Gambling to escape problems or negative feelings

If any of these apply to you, we encourage you to seek support immediately.

Where to Get Help

Several independent organisations offer free, confidential support for anyone affected by problem gambling:

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Organisation Service Provided
GamCare Counselling, advice and support for problem gamblers
GambleAware Information, resources and referral to treatment services
Gambling Therapy Online support and live chat for affected individuals
GAMSTOP National self-exclusion scheme for online gambling

Protecting Minors

Betfair strictly prohibits anyone under the age of 18 from opening an account or placing bets. We carry out age verification checks on all customers and may request documentation to confirm your identity and age. We also recommend using parental control software to prevent underage access to gambling websites.

Tips for Gambling Responsibly

  • Set a budget before you start and stick to it
  • Never gamble with money you cannot afford to lose
  • Take regular breaks during your sessions
  • Do not gamble when under the influence of alcohol or when feeling upset
  • Treat gambling as entertainment, not a source of income
  • Use the responsible gambling tools available in your account settings

At Betfair, your wellbeing matters. If you ever feel that gambling is no longer enjoyable, please reach out for help or use our account management tools to take a break. Gambling responsibly is the only way to gamble.